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Cosmetics for Women

Frequently Asked Questions

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Getting Started

Why do I need to create an account?

Delivery

Do you accept international orders?
Do I pay delivery charge per item?
If part of my order is out of stock do I have to pay extra delivery?
Can I nominate a day and time of delivery?
What if I am not in when the courier tries to deliver?
What happens if I receive the wrong product?

Personal Details/ Payment

How do I pay?
What happens if I forget my password?
How Do I cancel an order?
Can I pay by cheque?
Do you store credit card details?

Returns

If I return an item will I still be charged for delivery?
How do I return products?

Product Details

Are any of you products testers?

Contact us

How do I contact So Special Enterprises?

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