Do I pay delivery charge per item?

Unlike some of our competitors, we charge a flat fee for delivery items based upon the total weight of the whole order. The postage rates range from a minimum charge of £1.00 to a maximum price of £2.99. All orders over £20.00 will have a maximum delivery charge of £2.99 and will be sent first class by our selected courier service. To keep our prices low and competitive So Special Enterprises actually make a loss on delivery charges. Also as we aim to offer a top quality delivery service, all orders over £20.00 placed before 2pm Monday to Thursday are 100% guaranteed next day delivery. All orders under £20.00 will be dispatched the same day using First Class delivery if placed before 3pm, providing they are in stock. Our average delivery time from point of order is 2-3 working days, but please allow up to 7 working days to receive your order.

If part of your order is out of stock we will try to deliver the items as they become available. This will not increase the postage price that the consumer has already paid. Therefore the postage price paid at the time of the order will be the total price of postage regardless of stock availability.

If you miss a courier delivery it would be possible for you to contact the courier for you to re-arrange delivery. The details of which can be found on the card that the courier would have left on the first delivery attempt.